Watiqo
CRM, Messaging & Automation Platform · by Ardex Rado
One inbox. Every conversation. Smarter automation.
Watiqo is an all-in-one CRM and messaging automation platform. WhatsApp, Instagram, Messenger, SMS and Email arrive in the same place, with automation and AI handling the repetitive work.
Five channels. One place to answer them.
Customers do not care which app they messaged you on. With Watiqo, neither does your team.
The channel most customers actually use to ask and buy.
DMs and comment conversations, handled without switching apps.
Messenger
Keep Facebook conversations in the same queue as everything else.
SMS
Reach customers where email gets ignored.
Longer requests and formal conversations, tracked like the rest.
Team inbox
5 channels connected · 3 agents online
Open chats
17
New leads
42
Auto-handled
63%
Preview of the Watiqo team inbox showing five connected channels, open chat and lead metrics, a shared conversation list and a chatbot handling a customer enquiry before handing over to an agent.
What Watiqo does, in plain terms.
Everything below is part of the platform: the inbox your team works in, the CRM behind it, and the automation that keeps routine questions from becoming tickets.
- Unified Inbox
- Team Inbox
- Automation Flows
- Chatbots
- AI Replies
- Auto Replies
- Shortcut Replies
- Comment-to-DM
- Lead Generation
- Customer Support
- Order Automation
- AI Handover
- Multi-channel communication
- WhatsApp CRM
Unified & team inbox
Every channel in one queue, assignable to teammates so nothing sits unanswered.
Automation flows
Build the sequences that handle enquiries, follow-ups and order updates for you.
Chatbots
Answer the questions you get every day, then step aside when a human is needed.
AI replies & AI handover
AI drafts and answers the routine parts, and hands over to a person with context intact.
Comment-to-DM
Turn a comment on a post into a private conversation automatically.
Lead generation
Capture enquiries as contacts and leads instead of losing them in a chat history.
The customer record builds itself.
Watiqo is a CRM that lives where the conversations happen. Instead of asking your team to update a separate system, the contact, the history and the current state of the relationship come from the inbox itself.
- Contacts with full conversation history
- WhatsApp CRM for the channel customers prefer
- Leads captured and tracked to a decision
- Customer support in the same place as sales
Let the routine questions answer themselves.
Most messages are variations of the same handful of questions. Watiqo handles those automatically and only interrupts your team when a real decision is needed.
Automation flows
Sequence the steps after an enquiry, an order or a quiet customer — and let them run.
Auto replies
An instant, useful answer outside working hours beats silence every time.
Shortcut replies
Saved answers your team can drop in seconds, so speed does not cost consistency.
Order automation
Confirmations, status updates and delivery notes sent without anyone copying and pasting.
Customer support
A shared support queue with the history attached, so customers never repeat themselves.
AI handover
When automation reaches its limit, an agent takes over with everything already in view.
Sell with Trend Pikker. Talk with Watiqo.
Both products come from Ardex Rado. Trend Pikker gives a business somewhere to sell; Watiqo keeps the conversation around those sales organised and answered.
Explore Trend PikkerAbout Watiqo.
Short answers to what people ask before they start.
Bring every conversation into one place.
Explore Watiqo and see how much of your inbox can answer itself.