Terms of Use

1. Acceptance of these terms

By accessing this website you agree to these terms. If you do not agree with them, please do not use the site. These terms cover this website and are a general framework for the products we operate; separate product terms may also apply.

2. Use of this website

This website is provided for information about Ardex Rado and our products. You may read, share and link to it freely. You may not attempt to disrupt it, gain unauthorised access to it, or present its content as your own.

3. Products and services

Ardex Rado builds and operates digital products, currently including Trend Pikker (commerce) and Watiqo (CRM, messaging and automation). Product descriptions on this site explain what the products are built to do. They are not a guarantee of any particular business result.

Features may be added, changed or retired as the products develop. Where a specific product term applies to your use, that term takes precedence over this page for that product.

4. Accounts and responsibilities

Where a product requires an account, you are responsible for keeping your credentials secure and for the activity that happens under your account. Tell us promptly if you believe your account has been compromised.

5. Acceptable use

You agree not to use our website or products to:

• Break any law or regulation that applies to you.
• Send unsolicited bulk messages or spam through any channel.
• Infringe the rights of others, including intellectual property rights.
• Distribute malware, attempt unauthorised access, or interfere with the service.
• Impersonate another person or organisation.

Messaging products must be used in line with the rules of the underlying channels, such as WhatsApp, Instagram, Messenger, SMS and Email. You are responsible for complying with those rules.

6. Intellectual property

The Ardex Rado name, the Trend Pikker and Watiqo names, our logos, and the design and code of this website and our products belong to Ardex Rado or are used with permission. These terms do not transfer any of those rights to you.

7. Third-party services

Our products may connect to third-party platforms and services. Those services are governed by their own terms and policies, and we are not responsible for them.

8. Disclaimers

This website and its content are provided on an "as is" and "as available" basis. We work to keep information accurate and the site available, but we do not promise that the site will be uninterrupted, error-free, or that every detail is current at the moment you read it.

9. Limitation of liability

To the extent permitted by law, Ardex Rado is not liable for indirect or consequential losses, loss of profits, loss of data, or business interruption arising from your use of this website. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. Changes to these terms

We may update these terms as the company and products develop. The current version will always be on this page with an updated date. Continued use of the site after a change means you accept the updated terms.

11. Contact

Questions about these terms can be sent to hello@ardexrado.com, or through the contact page.