Privacy Policy
How Ardex Rado handles information across this website and our products.
Last updated: 2026
On this page
1. Overview
This policy explains how Ardex Rado ("Ardex Rado", "we", "us") handles information in connection with this website and the products we operate, including Trend Pikker and Watiqo. It is written to be read, not to be skimmed past.
This is a general policy for a company website. It is not legal advice, and it does not replace the specific terms or data-processing terms that may apply to a product subscription.
2. Information this website collects
This website is a static site. It does not run a database, it does not create accounts, and it does not store anything you type into a form on a server.
- Contact form. The contact form on this site validates your input in your own browser. Nothing is transmitted or stored until a form endpoint is connected. The form states this on the page.
- Server logs. Our hosting provider may record standard technical information such as IP address, browser type and requested pages. This is normal for web hosting and is used for security and reliability.
- Email. If you email us, we receive your address and whatever you choose to include, and we use it to reply.
3. Cookies and analytics
This website does not set advertising or tracking cookies, and it does not include third-party analytics or social tracking scripts.
If we add analytics in the future, this section will be updated before that happens, and the change will be described in plain language.
4. Information in our products
Our products are separate services with their own data practices. When you use Trend Pikker or Watiqo, the information handled there depends on how you configure the product and what your customers send you.
- Account and business details you provide when setting up a product.
- Content you or your customers create, such as products, orders and messages.
- Technical information needed to operate, secure and support the service.
If you need the specific terms that apply to a product, contact us and we will provide them.
5. How information is shared
We do not sell personal information. Information is shared only where it is necessary to run the service — for example with hosting and infrastructure providers — or where we are required to do so by law.
6. Retention
We keep information only for as long as it is needed for the purpose it was collected for, or as long as the law requires. Email correspondence is kept while it remains useful for supporting you and is removed when it is not.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To make a request, contact us using the details below.
- You can ask what personal information we hold about you.
- You can ask us to correct information that is wrong.
- You can ask us to delete information we no longer need to keep.
8. Children
Our website and products are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.
9. Changes to this policy
If this policy changes, the updated version will appear on this page with a new "last updated" date. Material changes will be described clearly.
10. Contact
Questions about this policy or about privacy at Ardex Rado can be sent to hello@ardexrado.com, or through the contact page.